LIVRAISON OFFERTE À L'INTERNATIONAL
GENERAL CONDITIONS
Welcome to the site Apollo Eyewear . By accessing and using this site, you agree to these Terms and Conditions. We encourage you to read them carefully before placing an order.
1. General Information
The site Apollo Eyewear ( https://www.apolloeyewear.ma ) is operated by Apollo Eyewear SARL, a company registered in Morocco. For any questions or requests, you can contact us at the following address: contact @ apolloeyewear.ma .
2. Products
Product Description
We strive to provide accurate and detailed descriptions of our products. However, minor variations (color, texture, etc.) may exist due to your device's display settings or production batches.
Availability
Products are offered while stocks last. If a product is unavailable after your order has been confirmed, we will inform you as soon as possible and offer a solution (refund or exchange).
3. Orders
Order Process
To place an order, you must follow these steps:
- Select your products and add them to your cart.
- Fill in your personal information and choose a delivery method.
- Validate your order after verification and make payment.
Order Confirmation
Once your order is confirmed, you will receive a confirmation email with details of your purchase. This email serves as a contract between you and Apollo Eyewear .
Cancellation or Modification
Any cancellation or modification request must be made before the order is shipped. Contact us at contact @ apolloeyewear.ma for any assistance.
4. Price and Payment
Price
Prices displayed on the website are in Moroccan dirhams (Dhs) and include all applicable taxes. Delivery charges are added to the total price when the order is confirmed.
Payment Methods
We accept several secure payment methods, including:
- Bank card
- Cash on delivery (Morocco only)
- Bank transfer
5. Delivery
Information regarding delivery times, costs and terms is available on our page Delivery and Payments . We strive to meet the delivery times indicated, but delays may occur for reasons beyond our control.
6. Returns and Refunds
Right of Withdrawal
You have 14 days from receipt of your order to request a return or exchange, in accordance with current legislation.
Return Conditions
Returned products must be in their original condition, unused, and in their original packaging. Return shipping costs are the responsibility of the customer, except in cases of defective products or errors on our part.
Refunds
Once your return is validated, the refund will be issued within 7 to 14 business days, depending on your initial payment method.
7. Liability
We are committed to ensuring the quality of our products and services. However, Apollo Eyewear SARL cannot be held liable for indirect damages resulting from the use of our products or access to our site.
8. Intellectual Property
All content on the site (texts, images, designs, logos, etc.) is protected by intellectual property rights held by Apollo Eyewear SARL. Any unauthorized reproduction or use is strictly prohibited.
9. Personal Data
We collect and use your personal data in accordance with applicable laws. For more details, see our Privacy Policy .
10. Modifications to the Conditions
Apollo Eyewear reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon publication on the website. We recommend that you consult this page regularly.
11. Applicable Law and Jurisdiction
These terms and conditions are governed by Moroccan law. In the event of a dispute, only the Moroccan courts will have jurisdiction.
Thank you for your trust in Apollo Eyewear. If you have any questions regarding these terms, please contact us at: contact@apolloeyewear.ma .